Автор Тема: НАЧИНАЕМ Effective June 22, 2020, full road testing services resume  (Прочитано 1183 раз)

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НАЧИНАЮТСЯ
ЭКЗАМЕНЫ НА КОММЕРЧЕСКИЙ ТРАНСПОРТ
МЫ НАЧИНАЕМ РАБОТУ 22 Июня

-------Original Message-------
From: SHR-CA-Serco DES Classified Booking
Date: 6/17/2020 11:54:12 AM
Subject: Commercial Vehicle Training Schools - Update
  Serco Business
 
 Notice to All Commercial Vehicle Training Schools
 
We are pleased to provide all commercial vehicle training schools an update on the confirmed resumption of commercial vehicle road testing services.
 
Effective June 22, 2020, full commercial vehicle road testing services will resume at all permanent DriveTest Centres that provide these services. 
 
Currently, through our Centralized Scheduling department, commercial vehicle training schools may request back-to back commercial vehicle road test appointments at 18 DriveTest Centres.  Over the past several months, we have been working to improve the booking process for commercial vehicle training schools that are using this service.
 
Effective today, our Commercial Booking Services department (formerly our Centralized Scheduling department) will offer commercial vehicle road test appointments through our new Block-Booking Program. Our Block-Booking Program will ensure:
  The total number commercial road test appointments available each month at each of the 18 DriveTest Centres will be distributed proportionately among the total number of commercial training schools that have requested commercial road test appointments at that DriveTest Centre
  • The number of commercial road test appointments for each commercial vehicle training school will be assigned based on verified historical appointments usage
  • Commercial vehicle training schools within 50 kilometers of the DriveTest Centre indicated as their first preference of testing location, will be assigned commercial road test appointments first
  • Commercial road test appointments will be assigned to each commercial vehicle training school in “blocks” on assigned dates each month
  • The current administrative booking fee will be charged for each commercial road test appointment booked

  We will be adding additional DriveTest Centres to our current list of 18 over the next few months
  • The dates will be provided well in advance so commercial vehicle training schools may schedule students accordingly
We are now in the process of allocating your blocks of road test appointments and dates for the period June 29th, 2020 to July 31st, 2020.
 
For the week of June 22nd to June 26th, commercial vehicle road test appointments will be available at 28 DriveTest Centres offering commercial vehicle road testing services in Phase 1 of our re-opening.  All commercial vehicle training schools may access road test appointments through our Public Booking Channel available at www.drivetest.ca or at 1-888-570-6110 or 647-776-0331.

You will receive an email with the dates assigned to your specific commercial vehicle training school starting on June 22nd, 2020.  Once you receive your dates, we will require the driver’s licence numbers for your students you would like scheduled for each date.  A revised submission template is attached.   If you do not receive an e-mail with dates, please forward an e-mail to classifiedbooking@drivetest.ca to advise and we will follow-up.
 
Once we receive your list of students, they will be booked on our scheduling system and a confirmation email will be sent directly to you with the scheduled times.  Please note: We will enter your students in the order you send them so please ensure if you have a student that would prefer an afternoon appointment that they are on the list as your 3 to 5th applicant, which would ensure an afternoon appointment. 
 
As of June 29th, 2020, should you wish to set up block bookings at any of the DriveTest Centres that are not currently included in the 18 DriveTest Centres that offer commercial booking services, please contact the Centre Supervisor at that location during the week of June 29th to resume your blocks.  Administrative fees will apply to use the block booking services.
 
Please note: 
  Administrative booking fees will not apply to re-book commercial road test appointments that were cancelled due to the COVID-19 disruption.  The administrative fee will only apply to new road test appointment bookings
 
  As of June 29th, 2020, commercial vehicle training schools must use either the Public Booking Channel or our Commercial Booking Services Channel, commercial vehicle training schools must not use both channels
 In closing, we would like to thank you for your cooperation and patience during these unprecedented times.  The safety of our staff, our customers, and our communities is the utmost priority as we prepare to resume commercial vehicle road testing services.  We continue to train and on-board more commercial vehicle driver examiners over the next few months, to ensure we increase the number of commercial road test appointments available at several DriveTest Centres across the province.
 
Commercial Booking Services Team
 
 
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